Privacy Policy

Who We Are

M² Learning Hub is a premium online tutoring platform founded by Manish Mishra (Mathematics Faculty) and Madhvi Rai (Chemistry Faculty). We provide personalised online tuition for students in Classes 6–12, covering all major boards including CBSE, ICSE, IB, GCSE, and State Boards, as well as competitive exam preparation for JEE and NEET.

We operate fully online across India and internationally.

Information We Collect

When you interact with our website or services, we may collect the following information:

• Full name of the student and parent/guardian
• WhatsApp number and contact details
• Class, board, and academic goals of the student
• Location (city/state) for scheduling and communication purposes
• Payment information (processed securely through third-party gateways)
• Feedback, queries, and messages submitted via our website or WhatsApp

How We Use Your Information

We use the information collected solely for the following purposes:

• To schedule and confirm free demo sessions
• To enrol students into appropriate batches
• To send class schedules, updates, and study material
• To respond to queries and provide academic support
• To process payments and issue receipts
• To improve our teaching methods and platform experience

We do not use your data for unsolicited marketing or sell it to any third party.

Data Sharing

M² Learning Hub does not sell, trade, or rent your personal information. We may share data only in the following limited cases:

• With our faculty members (Manish Mishra & Madhvi Rai) for the purpose of teaching and student tracking
• With payment gateway providers to process transactions securely
• When required by law or a valid government/legal authority

Data Storage & Security

All data is stored securely. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Our communication primarily happens via WhatsApp, which uses end-to-end encryption.

We retain your information for as long as your enrolment is active, or as required by applicable law.

Cookies

Our website may use basic cookies to improve your browsing experience and understand site traffic. These are standard analytics cookies and do not store personal information. You may disable cookies in your browser settings if you prefer.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Ask us to correct or update your information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us on WhatsApp.

Children's Privacy

Our services are designed for students, many of whom may be minors. We collect student data only with the awareness and consent of a parent or guardian. We never knowingly collect personal data from children without parental involvement.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.